Privacy, Cookie and Booking Policy
This privacy policy informs you about the processing of personal data when using this website.
Controller
The entity responsible for data processing is:
- Company: Satori Surf
- Addresse: Algarve, Portugal
- E-Mail: contact@satorisurf.com
Personal Data
Personal data refers to all information relating to an identified or identifiable natural person (hereinafter “data subject”). A natural person is considered identifiable if they can be identified directly or indirectly, in particular by assignment to an identifier such as a name, an identification number, location data, an online identifier, or one or more special features expressing the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.
Data When Accessing the Website
If you use this website only to obtain information and do not provide any data, we process only the data necessary to display the website on the internet-enabled device you are using.
These include in particular:
IP address
Date and time of the request
Amount of data transmitted in each case
The website from which the request originates
Browser type and browser version
Operating system
The legal basis for processing this data is legitimate interests pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR, to enable the basic display of the website.
In addition, you can use various services on the website, which involve the processing of further personal and non-personal data.
Your Rights
As a data subject, you have the following rights under the GDPR:
Right to information about your personal data (Art. 15 GDPR)
Right to rectification of incorrect or incomplete data (Art. 16 GDPR)
Right to erasure (“right to be forgotten”) (Art. 17 GDPR)
Right to restriction of processing (Art. 18 GDPR)
Right to data portability (Art. 20 GDPR)
Right to object to processing (Art. 21 GDPR)
Right not to be subject to a decision based solely on automated processing—including profiling—that produces legal effects concerning you or similarly significantly affects you (Art. 22 GDPR)
Right to lodge a complaint with a supervisory authority (Art. 77 GDPR), in particular at your place of residence, workplace, or place of the alleged infringement
Status: January 2026.
Privacy Policy for Our Website
The privacy of our visitors is important to us. This privacy policy describes what types of information we collect through this website, how we use it, and what choices you have regarding your data.
This privacy policy applies exclusively to our online activities and to visitors of this website with respect to the information they provide to us online or that is collected through the website.
Consent
By using our website, you agree to this privacy policy and consent to its terms.
Information We Collect
The personal data we request from you and the reasons why it is needed are explained at the point where we ask you to enter your data.
If you contact us directly, we may receive additional information such as your name, email address, phone number, message content, any attachments, and other information you voluntarily provide.
If you create an account (if offered), the following data may be collected: name, company name, address, email address, and phone number.
How We Use Your Information
We use the information we collect for purposes including:
Providing, operating, and maintaining our website
Improving, personalizing, and expanding our website
Analyzing website usage
Developing new products, services, and features
Communicating with you (e.g., support, updates, marketing information)
Sending emails
Detecting and preventing abuse and fraud
Log Files
Like many other websites, we use log files. The data captured here includes, among other things, IP address, browser type, Internet service provider, date and time, referring/exit pages, and possibly the number of clicks.
These data are not linked to directly identifying information and serve to analyze trends, administer the website, track usage, and create statistical evaluations.
Cookies and Similar Technologies
Our website uses cookies—small text files stored on your device—as well as similar technologies.
These are used to:
Provide basic website functions
Store your settings (e.g., language)
Analyze and improve website usage
Further general information on cookies can be found, for example, under “What are Cookies.”
How We Use Cookies
Cookies are used to improve your user experience, such as by loading pages faster, maintaining sessions, and tailoring content to your preferences.
Some cookies are technically necessary; others serve analysis, marketing, or convenience purposes.
Disabling Cookies
You can restrict or disable the setting of cookies via your browser settings.
Please note that disabling them may mean not all website functions are fully available.
Cookies Set by Us (Examples)
Account-related cookies (for login/session, if accounts are available)
Login-related cookies (remembering that you are logged in)
Form cookies (storing inputs, e.g., in contact forms)
Preference cookies (e.g., language, cookie settings)
Third-Party Cookies
We may use trusted third parties (e.g., analysis and marketing services) that also use cookies.
For example, Google Analytics may be used to anonymously evaluate user behavior and improve our website.
CCPA Privacy Rights (If Applicable)
If the California Consumer Privacy Act (CCPA) applies to you, you have, among others, the right to know what personal data is collected about you, to have it deleted, to object to the sale or sharing of your data, and not to be discriminated against for exercising these rights.
To exercise these rights, contact us at any time.
GDPR Privacy Rights
Under the GDPR, you have in particular the right to access, rectification, erasure, restriction of processing, objection, and data portability regarding your personal data.
To exercise these rights, please contact us using the contact details provided above.
Information for Children
Our website is not directed at children under 13 years of age, and we do not knowingly collect personal data from children under 13.
If parents or guardians believe a child has provided us with personal data, they should contact us so the data can be deleted.
Booking Policy
Surfing is an inherently dynamic sport. All participants are required to complete a short waiver before their first session acknowledging the risks involved.
Sessions are confirmed with a 30% deposit. Cancellations made more than 7 days in advance receive a full refund. Between 48 hours and 7 days, 50% is refunded. No refund applies within 48 hours of the session.
If a session is cancelled by Satori Surf for safety reasons, you receive a full refund or the option to reschedule.
Contact
If you have questions about this Cookie and Privacy Policy or wish to exercise any of your rights, reach us at:
- Email: contact@satorisurf.com
- Mailing address: Satori Surf, Algarve, Portugal